I earned my bachelor's in marketing at Valparaiso University in 2005. After graduation, I took an administrative role on the training team at the Willow Creek Association (WCA), a non-profit organization that conducts conferences and publishes training resources for church leaders. My team was responsible for planning conference content and creating curriculum.

Within a year, I became responsible for producing all content-related print materials for the conferences. For major events (with 1,000-50,000+ attendees), I worked with a designer and print manager to determine the written and visual content that would appear on each page of the event notebook. For smaller events and breakout sessions, I worked directly with the speakers to edit, write (when needed), and design their session handouts. From 2006 to 2007, I created a total of nearly 450 handouts.

In 2008, my team's responsibilities shifted to focus on online training. We created a series of short-form training videos and downloadable PDF training tools. That year I also took on the creation of the 150-page downloadable discussion guide that accompanies the annual Global Leadership Summit Team Edition DVD.

I also worked on several traditionally published and online courses. In 2008-2009, I managed the content of the participant's guides for three financial-management curricula. In 2009-2010, I produced more than 15 webinars using the GoToWebinar platform and developed the content for two eight-week e-learning courses, including two live webcasts per course.

Through working on these projects, I began to realize how important visual and textual clarity are to me, and I decided to seek further education to increase my communication and design skills. So, in August 2010, I left the WCA to begin full-time pursuit of my master's in technical communication and information design at Illinois Institute of Technology. Through my studies, I sought to continue learning how best to organize information on a page and bring visual clarity to a message, so that at a glance a reader has a grasp of what the content entails. I also explored my interest in creating informative documents that people actually want to read.

In May 2012, I completed my master's degree and accepted a position with The Walt Disney Company.